Writing New Account Procedures Manual Including New CDD (Webinar)
May 15, 2023
2:30pm-4:00pm
Member Fee (Live or Recording): $165 per connection
Non-Member Fee (Live or Recording): $265 per connection
During this class, we will take the core document from deposit/share accounts handbook and set up a working document so that you can tailor your procedures into the framework we will provide. The working handbook in a word document will enable you to take hours of work out of the process. You will learn how to blend state and federal law into an efficient new account process.
What You Will Learn:
- Review federal laws we have to cover in the opening of accounts
- Learn the different ownership types that we should set up sample signature cards and screen shots for
- You will receive a checklist for documents for every type of accounts
- How to set up a manual like this if you are in more than one state
- What questions should we ask and research for state law purposes
- You will receive a template to start the hard work and lots of guidance to help you in the process
- Updated for CDD
This webinar will benefit training, compliance, branch operations, customer/member service representatives and branch personnel who would be involved in developing a new accounts procedure manual.
Debbie Crawford is the President of gettechnical, Inc. a Florida-based firm, specializing in the education of banks and credit unions across the nation. Her 35+ years of banking and teaching experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor's and master’s degrees. Deborah's specialty is in the deposit side of the financial institution where she teaches seminars on regulations, documentation, insurance and Individual Retirement Accounts.
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