Teller Handbook Study Part 1 (Webinar)

August 26, 2024

Member Fee (Live or Recording):  $165 per connection 
Non-Member Fee (Live or Recording):  $265 per connection

During this webinar we will study the Teller Handbook. The first part will be on checks.  We will cover endorsements, legal issues, treasury checks, substitute checks and all the legal time frames. This is an important part of our ongoing success as a financial institution to protect us from check fraud and loss through sloppy procedures. You will receive a teller handbook with the training.

Topics include:
Components of a Check
Endorsements on checks for people, businesses and fiduciaries
Common check scams
Stop Payment Orders
Who takes the loss on the check when banks collide
Death issues
Postdated and Stale dated checks 
Treasury Checks and Postal Money Orders
And much more…

Tellers, Head Tellers, Trainers, Branch Managers, Branch Staff, Compliance Officers and Deposit Operations


Debbie Crawford is the President of gettechnical, Inc. a Florida-based firm, specializing in the education of banks and credit unions across the nation. Her 35+ years of banking and teaching experience  began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor's and master’s degrees. Deborah's specialty is in the deposit side of the financial institution where she teaches seminars on regulations, documentation, insurance and Individual Retirement Accounts.

8/26/2024 2:30 PM - 4:00 PM

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