July 13, 2023
10am-11am


Member Fee (Live or Recording): $150 per connection 
Non-Member Fee (Live or Recording): $250 per connection 

Consumers love them, and there’s a good chance you’ve used one yourself. But in your role as the card issuer, the unauthorized claims related to them are a source of frustration that was intensified by the 2020 spike in volume. Join this webinar as we analyze recent P2P payments volume and fraud rates, plus the interchange revenue they generated. We’ll also dig into the unauthorized claims volume and cover best practices for error resolution and staying compliant with Reg E.

Diana Kern is a Senior Trainer with SHAZAM. She can help you navigate the dynamic world of EFT services and this ever-changing industry . She provides a detailed focus, explaining individual concepts and specifics. Her overall experience and designation as an Accredited ACH Professional helps her expertly comprehend a financial institution’s inner workings, apply her vast knowledge of the payments industry, and train payment participants on products and services, including ATMs, ATM cards, national-branded cards, ACH services and the related regulations that impact them.