May 8, 2023
2:30pm-4:00pm
Member Fee (Live or Recording): $165 per connection
Non-Member Fee (Live or Recording): $265 per connection
The frontline is our eyes and ears on the ground. The frontline is tellers, new accounts, lenders, branch managers and everyone who interacts with a customer. The job of the frontline is to identify red flags, file CTRs, complete CIP, keep records on wires and monetary instruments. This webinar looks at all the key components of BSA from the frontline point of view including new Customer Due Diligence (CDD) rules and their impact on our policy and procedures.
Program Topics:
• Update on new BSA information for 2023
• Red Flags for money laundering
• Red flags for Cyber Fraud
• Red Flags for human trafficking and smuggling
• Customer Identification Program
• OFAC
• Currency Transaction Reporting
• Recordkeeping-wires and monetary instruments
• CDD rules—Four elements
• How to avoid “felony moments” in conversations with Members
• Culture of compliance
• Learn the five pillars of BSA
• And much much more
Tellers, New Accounts, Lenders, Branch Managers, receptionists, call centers and anyone who talks to or helps a customer.
Deborah Crawford is the President of gettechnical, inc. a Florida-based firm, specializing in the education of banks and credit unions across the nation. Her 35+ years of banking and teaching experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor's and master’s degrees. Deborah's specialty is in the deposit side of the financial institution where she teaches seminars on regulations, documentation, insurance and Individual Retirement Accounts.
Thank You to Our May Webinar Sponsor: