Customer Service Skills - St. Francisville

Member Fee:  $187.50
Non-Member Fee:  $387.50

Speaker:  Jay Toups, Retail Management Resources, Inc.

Click here for full brochure.

This course will teach basic and specific skills needed build a world-class service  environment for clients and employees. Items covered will include customer service standard behaviors, handling difficult customers, understanding how to solve problems, handling difficult customers, and proper telephone customer service. The class is very interactive including role-playing and case studies. 
When
8/20/2019 10:00 AM - 8/21/2019 5:00 PM
Where
Bank of St. Francisville 5700 Commerce Saint Francisville, LA 70775 UNITED STATES

Program

   

Tuesday, 20 August 2019

Description
August 20th Seminar Registration
Time
10:00 AM - 5:00 PM
10:00 AM

Wednesday, 21 August 2019

Description
August 21st Seminar Registration
Time
10:00 AM - 5:00 PM
10:00 AM

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