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This is part 1 of a 2 part study.
Teller Handbook Study - Part 2 -November 7, 2022
Member Fee (Live or Recording): $165 per connection
Non-Member Fee (Live or Recording): $265 per connection
During this program we will study the Teller Handbook. The first part will be on checks. We will cover endorsements, legal issues, treasury checks, substitute checks and all the legal time frames. This is an important part of our ongoing success as a financial institution to protect us from check fraud and loss through sloppy procedures. You will receive a teller handbook with the training.
Topics include:
- Components of a Check
- Endorsements on checks for people, businesses and fiduciaries
- Common check scams
- Stop Payment Orders
- Who takes the loss on the check when banks collide
- Death issues
- Postdated and Stale dated checks
- Treasury Checks and Postal Money Orders
- And much more…
Tellers, Head Tellers, Trainers, Branch Managers, Branch Staff, Compliance Officers and Deposit Operations
Deborah Crawford is the President of gettechnical, inc. a Baton Rouge-based firm, specializing in the education of banks and credit unions across the nation. Her 27+ years of banking and teaching experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor's and master’s degrees. Deborah's specialty is in the deposit side of the financial institution where she teaches seminars on regulations, documentation, insurance and Individual Retirement Accounts.