Teller Compliance Issues (Webinar)


November 27, 2023
2:30pm-4pm


Member Fee (Live or Recording):  $165 per connection 
Non-Member Fee (Live or Recording):  $265 per connection 


This webinar fulfills BSA and Reg CC Annual Training Requirements.
 
During this program we will cover many teller regulatory and compliance issues.  We will look at your signature contract, state and federal rules regarding the handling of checks.  You will review some fundamentals but move towards the more advanced check issues involving fiduciaries, scams, and holds. 
 
Topics include:

  • Endorsements—Business, Personal and Fiduciary
  • When do we know a customer is deceased and what to do with the checks afterwards
  • What do we do with checks written to more than one person by using and or or
  • What to do when the amounts don’t match on a check 
  • What to do when the customer wants you to cash a check made payable to the bank
  • Legal Issues--Postdated, Stale dated, Stop Payments On Checks
  • Check Scams
  • How and When to Place Holds—Regulation CC
  • How to hold a cashier's check
  • How to hold a treasury check
  • How to hold corresponding funds when cashing a check
  • Security features on Treasury Checks and Postal Money Orders
  • Breaking down the signature card—who can do what
  • Working with POAs, Representative Payees, Trustees, Executors 
  • Handling Checks for fiduciaries
  • How money moves and time frames
  • BSA Staff training



Tellers, Head Tellers, Branch Staff, Customer Service Representatives and Branch Managers


Deborah Crawford 
is the President of gettechnical, inc. a Florida-based firm, specializing in the education of banks and credit unions across the nation. Her 35+ years of banking and teaching experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor's and master’s degrees. Deborah's specialty is in the deposit side of the financial institution where she teaches seminars on regulations, documentation, insurance and Individual Retirement Accounts.

When
11/27/2023 2:30 PM - 4:00 PM
 

Know your login? Sign in here to register.

Not sure if you have a login? Use the search below.

Please enter your search criteria to view results

If you recognize any details above, use the links below to retrieve your username or reset your password.

 

If you need your username...    If you know your username...
Retrieve Your Username    Reset Your Password

 

If none of the above apply click here to create an account.

 

No content found