This seminar has been rescheduled from April 15, 2021 to September 21, 2021.

Two Registration Options:

• Live Stream from 9am-4pm (through Zoom) *When you register for the Live Stream seminar you can purchase the recording at a discounted price. 
• Virtual Seminar Recording (sent after the seminar as MP4 links)  

Member Fee: $265 
Non-Member Fee: $465 

Please note: If you participate in the live stream via Zoom, we will email a certificate to you following the program. Certificates will only be emailed to registered attendees. If you register for the recording, we will not be able to provide a certificate because we will not be able to track attendance.  

Speaker: Susan Costonis, Compliance Consulting & Training for Financial Institutions 

Click here for brochure

This session will include the most recent information available and you will also gain a more in-depth understanding of:

• Current examination problems and how to avoid them in your bank.
• Tools for error resolution and tips for proper documentation of Reg E claims; learn when provisional credit is required; sample letters for all types of claims are included in the materials.
• BONUS – Bring your bank’s Reg E disclosures and we’ll review them for compliance in the seminar!