Member Fee:  $250
Non-Member Fee:  $450

Speaker: Susan Costonis, Compliance Consulting & Training for Financial Institutions

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This seminar will include the most recent information available and you will also gain a more in -depth understanding of:

• Current examination problems and how to avoid them in your bank.
• Tools for error resolution and tips for proper documentation of Reg E claims; learn when provisional credit is required; sample letters for all types of claims are included in the materials.
• Review of the current regulatory guidance for ODP programs, including the recommended “best practices” and recent enforcement actions for Reg E and UDAAP violations.