June 8, 2023
9am-4pm


Member Fees: $265 (In-Person); $365 (Live Stream); $530 (Recording); $100 Add On Recording Fee with In-Person or Live Stream Registration
Non-Member Fees: $465 (In-Person); $565 (Live Stream); $730 (Recording); $100 Add On Recording Fee with In-Person or Live Stream Registration

Please note: If you participate in-person or by live stream, we will email a certificate to you following the program. Certificates will only be emailed to registered attendees. If you opt for the seminar recording, we will not be able to provide a certificate because we are not be able to track attendance.

Click here for tips if participating in the live stream seminar.


During this program, we will learn many of the compliance, regulatory and security issues necessary to be a successful teller. This will cover the annual training requirements for BSA and Regulation CC. Each registered attendee will receive a teller handbook. 

Topics include:

• Currency
• Checks - Fundamentals
• Endorsements:
  • Consumers
  • Business
  • Fiduciary
• Specialty Checks:
  • Treasury Checks
  • Substitute Checks 
  • Postal Money Orders
• Regulation CC on checks
• BSA training for tellers including red flags
• Check Fraud
• How money moves & timeframes for returns
• Understanding the connection with the signature card contract
• Postdated checks
• Stale dated checks
• Liability of the Parties
• Legal legends on checks 
• Handling checks at death of an account holder
• Active shooter and robbery 
• Customer service skills

Deborah L. Crawford is the President of Gettechnical Inc a Florida based training company.  Her 30+ years of experience began at Hibernia National Bank in New Orleans.  She does training on deposit and frontline operations, BSA, IRAs, compliance and many other areas of the financial institution.  She graduated from Louisiana State University with both her Bachelor and master’s degrees.


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