Elder Financial Exploitation Program: Policy, Procedures & Referrals (Webinar)
Date & Time
November 9, 2026
2:30pm-4pm
Registration Fee
Member Fee (Live or Recording): $165 per connection
Non-Member Fee (Live or Recording): $265 per connection
Overview
The Financial Crimes Enforcement Network (FinCEN) is issuing this advisory to alert financial institutions to the rising trend of EFE targeting older adults and to highlight new EFE typologies and red flags since FinCEN issued the first EFE Advisory in 2011. FinCEN is also issuing this advisory in support of World Elder Abuse Awareness Day, which has been commemorated on June 15 every year since 2006 and provides an opportunity for communities around the world to promote a better understanding of abuse and neglect of older adults by raising awareness of the related cultural, social, economic, and demographic factors. According to the U.S. Department of Justice, elder abuse, which includes EFE among other forms of abuse, affects at least 10 percent of older adults each year in the United States, with millions of older adults losing more than $3 billion to financial fraud annually as of 2019. During this webinar we will review all the new and old typologies and your responses to Elder Financial Exploitation.
Topics include:
- Elder Theft and Elder Scams
- Common Elder Scam Typologies
- Behavioral and Financial Red Flags
- Suspicious Activity Reporting
- Other BSA Reporting
- Check Fraud
- Working with Elder Protective Services
- Power of Attorneys, Conservatorships and Representative Payees
- State Statute
Who Will Benefit
New Accounts Representatives, Deposit Operations, Branch Administration, Training, Branch Managers, Call Centers, Customer Service Representatives, Tellers, Compliance Officers, and others who handle customers.
Instructors
Debbie Crawford is the President of Gettechnical Inc a Florida based training company. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She does training on deposits, BSA, IRAs, tellers, compliance and many other areas of the financial institution. She graduated from Louisiana State University with both her Bachelor and master’s degrees.
Leslie Nicely is a Senior Vice President for Gettechnical Inc. brings with her a wealth of practical banking experience. Her 30+ years include various positions with a local community bank including teller, teller supervisor, new accounts, lending, Branch Administration Officer, BSA/AML Officer and Security Officer and more. She graduated from the Virginia Bankers Association School of Bank Management. Her experience includes management, operations, lending compliance, fraud management, training, security and customer service. Her down-to-earth approach to training and her technical expertise makes her a real asset to our industry.
Registration
Registration ends 11/2/2026 1:30 PM CST